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Shipping Policy

1. Shipping Regions

We ship worldwide to any country that allows international packages from Japan.
 

If you're unsure whether your country supports shipping from Japan, please contact us before placing an order.

2. Processing Time

  • Orders are processed within 24 to 48 business hours after payment confirmation.

  • Orders placed on weekends or holidays will begin processing on the next business day.

3. Shipping Methods & Estimated Delivery

We use Japan Post EMS and other reliable international carriers. Estimated delivery times:
 

  • Philippines: 10–14 business days

  • Other countries: Varies by region (typically 10–21 days)
     

Delivery times may vary due to customs processing or carrier delays.

4. Shipping Fees

Shipping fees are calculated at checkout based on:
 

  • Package weight

  • Destination

  • Shipping method
     

Some orders may qualify for a flat shipping rate or bundled discounts, depending on promotions.

5. Customs & Duties

  • International orders may be subject to import taxes, customs duties, or fees imposed by the destination country.
     

  • These charges are the responsibility of the customer and are not included in our prices or shipping fees.
     

  • We declare packages accurately to avoid customs issues and support smooth clearance.

6. Tracking Information

Once your order is shipped, you will receive a confirmation email with your tracking number and a link to track your package.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts:
 

  • We will contact you to arrange reshipment (additional fees may apply), or
     

  • You may request a refund excluding the original shipping fee

8. Lost or Damaged Shipments

If your package is lost or arrives damaged:
​

  • Contact us within 7 days of delivery (or expected delivery)

  • We will assist you in filing a claim with the carrier and offer support where possible

9. Questions or Concerns

If you have any questions regarding your shipment, reach out to us at:

takaraglobal24@gmail.com

1. Shipping Regions

We ship worldwide to any country that allows international packages from Japan.
 

If you're unsure whether your country supports shipping from Japan, please contact us before placing an order.

1. Shipping Regions

We ship worldwide to any country that allows international packages from Japan.
 

If you're unsure whether your country supports shipping from Japan, please contact us before placing an order.

2. Processing Time

  • Orders are processed within 24 to 48 business hours after payment confirmation.

  • Orders placed on weekends or holidays will begin processing on the next business day.

3. Shipping Methods & Estimated Delivery

We use Japan Post EMS and other reliable international carriers. Estimated delivery times:
 

  • Philippines: 10–14 business days

  • Other countries: Varies by region (typically 10–21 days)
     

Delivery times may vary due to customs processing or carrier delays.

4. Shipping Fees

Shipping fees are calculated at checkout based on:
 

  • Package weight

  • Destination

  • Shipping method
     

Some orders may qualify for a flat shipping rate or bundled discounts, depending on promotions.

5. Customs & Duties

  • International orders may be subject to import taxes, customs duties, or fees imposed by the destination country.
     

  • These charges are the responsibility of the customer and are not included in our prices or shipping fees.
     

  • We declare packages accurately to avoid customs issues and support smooth clearance.

6. Tracking Information

  • Once your order is shipped, you will receive a confirmation email with your tracking number and a link to track your package.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts:
 

  • We will contact you to arrange reshipment (additional fees may apply), or
     

  •  You may request a refund excluding the original shipping fee

8. Lost or Damaged Shipments

If your package is lost or arrives damaged:
 

  • Contact us within 7 days of delivery (or expected delivery)

  • We will assist you in filing a claim with the carrier and offer support where possible

9. Questions or Concerns

If you have any questions regarding your shipment, reach out to us at:

 

takaraglobal24@gmail.com

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